EGR59 AGRO FOODS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website egr59foods.com or contact us through any of our channels.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you submit a contact or enquiry form.
- Business Information: Details about your business, product requirements, and trade preferences when making an enquiry.
- Newsletter Data: Email address when you subscribe to our newsletter.
- Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via standard web analytics).
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your enquiries and contact form submissions.
- To process and fulfill trade and export orders.
- To send newsletters and industry updates (only if you subscribed).
- To improve our website content and user experience.
- To comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Logistics and shipping partners necessary to fulfill your order.
- Professional advisors (legal, financial) under strict confidentiality agreements.
- Regulatory authorities when required by law.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, though this may affect some site functionality.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over secure HTTPS connections.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Withdraw consent for newsletter subscriptions at any time.
- Lodge a complaint with the relevant data protection authority.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info.agrofoods59@gmail.com
- Phone: +971 543 945 161
- Address: Dubai, UAE